We understand your concerns about safety and security and want to assure you that we make every effort to safeguard your privacy when you make donations through our giving system. Our mission is to help you support any charity, anywhere online – in a convenient and secure manner.
Network for Good uses industry-leading Secure Sockets Layer (SSL) technology to protect against the loss, misuse and unauthorized alteration of the information under our control. Network for Good helps to protect your information by working with partners that provide a secure and safe environment for credit card donations. All information is stored in a secure database. Please remember that the safety and security of your information also depends on you. Where we have given you (or you have chosen) a logon ID or password to access certain services or areas of the Websites, you are responsible for keeping this ID and/or password confidential. We ask that you not share such information with anyone or allow anyone to sign-in using your credentials.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal or sensitive information transmitted to us. Any transmission of personal or sensitive information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we put in place for your protection.
What information do we collect?
As discussed in greater detail below, we collect two types of information: personal information you submit to us voluntarily and information we collect automatically when you use our Websites or services. “Personal information” is data that can be used to uniquely identify or contact a single person. Personal information we collect may include your name, phone number, mailing address, e-mail address and payment information, such as credit card number and expiration date. When you submit payment information to us via the Website, you consent to providing your payment information to us and to our service provider processing the donation to the extent required to provide our services to you. When we collect payment information directly from you, we transmit this payment information directly to our service provider. For one-time donations, we store the final four digits of the card number and the expiration date. For recurring donations, we do not store the card number or expiration date. Like most website administrators, we use log files that record information such as Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. We gather this information to track website visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. IP addresses that are recorded by our log files are not linked to personally identifiable information.
Links and Third Party Websites
Please see the Special Provisions below for more information on the cookies we use if you are a donor or a nonprofit customer or potential customer.
For all Website users, as you navigate through and interact with our Websites, we may automatically collect certain information about your equipment, browsing actions and patterns, including details of your visits to our Websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites; information about your computer and internet connection, including your IP address, operating system and browser type; and other information obtained through third party analytics tools, such as Google Analytics.
- Network for Good uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer, to analyze your use of the Websites. The information generated by the cookie about your use of the Websites (including your shortened IP address) is transmitted to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the Websites, compile reports on website activity for website operators, and to provide other services related to the Websites and internet use. Google may also transfer this information to third parties if required by law, or where third parties process these data on behalf of Google. For more information about Google Analytics, or to opt out of Google Analytics, please go to the Google Analytics Opt Out Settings page.
- We use third-party vendors, including Google, in order to show ads on sites across the Internet.
- Network for Good along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to our Websites and to report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Websites.
- We use data from Google Analytics Demographics, Interest Reporting, and third-party audience data to help us understand how people find and use our Websites.
- Visitors can opt-out of Google Analytics for Display Advertising, customize Google Display Network ads using Google’s Ads Settings page.
- Cookies do not allow the Websites to access personal information that you haven’t already provided.
Do Not Track Requests; Third Party Tracking
Network for Good does not currently take actions to respond to Do Not Track signals sent by your web browser because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created. Third parties, other than our vendors (such as our website analytics provider), do not have authorization from us to track which websites you visited prior to and after visiting the Websites. That said, we cannot control third party tracking and there may be some third party tracking that occurs without our knowledge or consent.
How We Use Your Information
- To provide the services that you request and to communicate with you regarding such services;
- To respond to your inquiries and to contact you about changes to the Websites;
- To send you notices or our e-Newsletter (if you have signed up to receive it);
- To provide and maintain the Websites, help diagnose problems with the Websites, and to administer and audit usage of the Websites;
- For statistical analysis and internal business purposes such as identifying fundraising trends.
- For any other purposes disclosed at the time the information is collected or to which you consent; and
Complying With the Legal System
Though Network for Good makes every effort to preserve donor and customer privacy, we may need to disclose personal information when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our organization.
Profiles or Accounts
When you, if a donor, submit your contact information to sign up for a Network for Good Profile, you agree and consent that Network for Good may send you communication relating to our products, events, or recommended charities. When you, if a nonprofit, submit your organization’s contact information to sign up for an account with Network for Good, you agree and consent that Network for Good may send your organization communication relating to our products, events, or other business information. Please contact us to opt out of receiving such communication.
Disclosure or Transfer of Data in Connection with Organization Change
Disclosure or Transfer of Data to Third Party Vendors
We may use third parties to help operate and improve our Websites, assist us in providing services to you, or provide tools we embed into our Websites, products, and services. We may share information we have about you with such third parties, solely for their use to provide services to us. Please be aware that such third parties have their own privacy policies, which govern their use of your information. For a full list of such third parties and their privacy policies, please contact us.
Transfer of Information
We are based in the United States of America. Any personal information you provide may be stored and maintained in a secure database in the United States or transferred to a secure database outside the United States. By providing us with your information, you consent to this transfer.
Children Under the Age of 13
We do not knowingly collect personal information from children under 13 or knowingly allow such persons to log in to the Websites. If you are under 13, do not use or provide any information on these Websites or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information as soon as practicable. If you believe we might have any information from or about a child under 13, please contact us.
Accessing, Correcting and Deleting Your Information
Your California Privacy Rights
Changes to the Policy
Special Privacy & Security Provisions for Donors
Network for Good respects and protects your privacy and will never sell or rent your personal information to other individuals or companies. The information that you provide is used only to complete your donation. With your permission, your name and contact information will be provided to the charity or charities you supported through Network for Good. If you do not wish share your name and contact information with the charity or charities you supported through Network for Good or you choose to make your donation anonymously, Network for Good will not share your name or contact information. Network for Good provides a field to include an optional dedication with the donation. Network for Good reserves the right in its sole discretion to remove text from this field before it is provided to the designated charity, for example, if Network for Good deems it inappropriate, offensive, or misrepresentative.
When you create an account with Network for Good you may choose to receive your donation records at tax time and occasional email updates on your favorite charities and The Good Card®. If you do not wish to hear from us, simply uncheck the box on the bottom of the billing page, unsubscribe from any mailing, or contact us directly.
- Add This Social Sharing: If you use the social sharing features on the Websites to inform a friend about our Websites or services, you will be asked for the friend’s name and email address. Network for Good stores this information for the sole purpose of sending a one-time email and will not add your friend to our mailing list.
- The Good Card: If you purchase a Good Card on our Websites, all of your personal information is kept confidential by Network for Good. When the card recipient uses their card to give to charity their personal information is also kept confidential. We do not share the recipient’s information with the charity they choose. The recipient gets the option of letting the purchaser know they have redeemed their card.
Special note on employee giving: Network for Good provides employee giving solutions for partner companies. When Network for Good is processing donations as part of a specific employee giving campaign on the Websites or a page hosted by Network for Good, we do share some donor information (such as name, email address, donation amount), but not credit card or financial information, with the partner company to confirm that the donation was made by a legitimate employee. In these instances, the partner company has disclosed its relationship to Network for Good through its Intranet, website or employee communications prior to the donation being made.
Special note on charities: Each charity has its own policies regarding privacy of donor information. Please contact the charity you contribute to directly to learn about their privacy policies. We will only pass on the information you provide us if you authorize us to do so.
What information is being shared by Network for Good with the recipient charity?
When you make a donation via a charity website that subscribes and links to a DonateNow page hosted by Network for Good, your full contact information will be shared with that charity. When you make a donation via the Websites, other Network for Good products, or a partner website that uses Network for Good’s donation processing services, you may be asked what information you wish to be shared with the recipient charity(ies). You may have a choice of: full contact information, name and email address only, or no personal information (anonymous). Network for Good respects donor privacy and only shares information with donor consent. For example, when a donor has asked to remain anonymous, no information is shared with the charity – we simply confirm that a donation has been made.
How can I confirm what donor information was shared by Network for Good with the recipient charity or request corrections?
If you want to confirm information shared with a recipient charity or change your personal information, please contact our Customer Support Team, and a Support Specialist will be happy to help you. If you are looking to get in touch directly with a charity, you can find contact information in our partner GuideStar‘s database.
Charitable Solicitation Disclosure
You can read our Charitable Solicitation Disclosure online here or at http://www1.networkforgood.org/solicitationdisclosure.
Complying with Donor Advised Fund Regulations
Most donations through the Network for Good giving system are processed by the Network for Good Donor Advised Fund (“N4G.ORG”), a section 501(c)(3) nonprofit, donor advised fund, which will distribute your donation to the nonprofit organization that you recommended. However, some donations made through the Network for Good giving system are processed directly by the nonprofit of your choice and not by N4G.ORG. When your donation is processed by N4G.ORG, as required by the Internal Revenue Service (“IRS”), N4G.ORG has exclusive legal control over the donations to our donor-advised fund. All donations are final and may not be refunded. In the rare event that a charity you have recommended does not satisfy N4G.ORG’s criteria for receiving donations (e.g., it has been classified by the IRS as a disqualified supporting organization, it cannot or does not accept donations, is not recognized by the IRS as a section 501(c)(3) public charity, or is not in good standing with federal and state regulators), N4G.ORG will select an alternate charity to receive your donation funds.
Sharing of Information to the Network for Good Donor Advised Fund
Network for Good is a partially-owned subsidiary of Network for Good, Inc., a Delaware nonprofit, non-stock corporation recognized by the IRS as exempt from income tax under Internal Revenue Code Section 501(c)(3). From time to time, Network for Good may share your information with N4G.ORG for the purpose of N4G.ORG operating the donor advised fund into which your donations are deposited and granted to advised grantees. N4G.ORG has certain legal obligations that it is required to comply with and reserves the right to use and disclose certain donation and grant data (such as the nonprofit’s name, address, and donation amount) for legal and regulatory purposes including reporting information to the IRS on its Form 990 relating to grants made from its Donor Advised Fund.
Network for Good uses “session cookies” while a visitor is making a donation using a DonateNow button. “Cookies” are bits of information that are stored by your browser on your hard drive. We use “session cookies” so that we can properly verify a donor’s identity as they move from one donation page to the next. These session cookies are not linked to personally identifiable information.
Special Privacy & Security Provisions for Nonprofits, Customers, and Potential Customers
You may choose to register to receive additional information or services from us. When you register, we request personal information about you such as your name, email address and/or telephone number, and we may ask for other information to enable us to provide a more relevant, personalized service to you. The information you provide may be stored in our databases. We endeavor to limit our requests for personal information to information we believe is minimally necessary to achieve our stated collection purposes. We may also supplement your profile information with publicly available data, such as zip codes and other demographic information.
We also collect payment information so that we can process one-time and/or recurring fees and to carefully screen organizations for our subscription services to ensure that their programmatic work meets the scope of our vision statement. Applicants fill out an online Application Form, which our customer service staff reviews. We may contact an applicant to verify information. The one-time and recurring fees are processed through a credit card processing company. This company does not retain, share, store or use personally identifiable information for any secondary purposes. Nonprofit customers can log into their password protected “My Account” section to update any personally identifiable information.
Network for Good offers its own free e-Newsletter that it sends out to nonprofit customers and other interested individuals that includes online fundraising and marketing advice and training opportunities. Subscribers may choose to unsubscribe at any time and unsubscribe information is located at the bottom of each e-Newsletter. Individuals who donate to nonprofits through the Network for Good DonateNow service are not subscribed to this e-Newsletter.
When you download any of our content, such as eGuides, or register for one of our webinars, we collect your personal and organizational information such as: name, address, email address, phone number, etc. Webinar registration information is collected through an event registration vendor who shares the information with Network for Good, but this company does not retain, share, store, or use personally identifiable information for any secondary purposes. Subscribers may choose to unsubscribe at any time and unsubscribe information is located at the bottom of each e-Newsletter or email communication.
For our nonprofit customers, we use “session cookies” and “persistent cookies” in addition to verifying personal information, so that we can provide secure access to account and donor information. These session cookies are not linked to personally identifiable information.
EventsNow Privacy & Security