Our commitment to small and growing nonprofits
In 2022, we shared the exciting news that Network for Good joined other leading social good technology companies CyberGrants, EveryAction, and Social Solutions to become Bonterra. Together, our goal is to fundamentally change the way social good is delivered by empowering the doers of good to advance their missions through a connective, comprehensive technology ecosystem dedicated to achieving unprecedented outcomes that drive sustainable impact across entire communities.
While we’re excited to offer solutions to support doers of good across the social good space, the guiding values of Network for Good and our commitment to empowering small- and medium-sized nonprofits are shared across the Bonterra team. We remain committed to providing the tools and support you need to fulfill your mission more efficiently and effectively and providing best-in-class resources to help you develop and execute successful fundraising campaigns.
As we continue as Bonterra, we understand that you have questions about what this means for you. Below, we have addressed some of the most common questions we have received. Additionally, we’re excited to share a peek into what innovations are coming soon on the Network for Good product roadmap.
Why should I be excited that Network for Good has joined Bonterra?
As we mentioned above, Bonterra’s goal is to create a comprehensive technology ecosystem. While our customers will still work with the same team members on the same, secure software they love, they will be able to benefit from best practices provided by other parts of our platform that they may not have considered in the past. What we know about our customers and those in the market for technology solutions is that there is a deep desire for aggregated information that they can act on rather than an overly technical solution or a single infrastructure.
As a company that touches all parts of the social good landscape, Bonterra has a unique opportunity to gain a bird’s eye view of fundraising dollars, grant distribution, corporate social responsibility, volunteering, and the delivery of services. Bonterra is able to better understand what led to outcomes or changes across communities and share that understanding with our customers in meaningful ways. This understanding, along with the expanded technology ecosystem, will allow us to more effectively innovate on the Network for Good product for the future. Plus, Bonterra can grow and scale with your organization, with solutions designed for nonprofits of all sizes.
Network for Good has historically been a leading resource for small– to medium-sized nonprofits. How will Bonterra continue to support and prioritize our specific needs?
Bonterra remains committed to empowering small- and medium-sized nonprofits. We will continue to produce resources specifically meant to serve the small- to medium-sized nonprofit audience through blog posts, eGuides, webinars, a customer knowledge base, and more. Additionally, we will still provide innovative simple, smart all-in-one software to help you streamline your fundraising efforts and better support your mission.
How will Network for Good continuing as Bonterra affect my experience within the platform?
While the branding within the product interface will look different soon, the tools you count on will remain and continue to serve your needs. While we will continue to work on ways to innovate and improve the product and customer experience, the existing tools and easy-to-use interface will remain the same. Keep reading to learn more about the exciting updates coming within our product roadmap.
Will Bonterra still provide the same level of support I have experienced as a Network for Good customer?
While there are exciting changes coming, one thing that will not change is your relationship with us. You will continue working with the same support, training, and service teams. Your data will be stored, managed, and serviced in the same, secure way. We will continue offering our services and honoring the commitments under your current contract without change, and there is no action you need to take.
Will the Jumpstart program change under Bonterra?
No, there will be no fundamental changes to the Jumpstart program. The program elements, such as the needs assessment, coaching engagement, educational curriculum, platform, technical assistance opportunities, and reporting, will remain the same.
How will Bonterra continue to innovate the product to provide upgrades to the user experience going forward?
Over the next several months, we’re excited to roll out some exciting product upgrades to allow us to better serve you!
Mobile payment options:
We recently introduced Google Pay, which makes it easier for your donors to give on Network for Good fundraising pages and events. This feature has been highly requested by Network for Good customers to make giving as effortless (and rewarding!) as possible for donors—regardless of their device or browser. Plus, Google Pay and features faster disbursements, so our customers will have access to their funds sooner. Stay tuned! Apple Pay will soon be available as part of this update.
Making payment information ready at the push of a button is a focus across Bonterra. That’s why easy-to-use digital wallets like Apple Pay and Google Pay are also available for our CyberGrants customers with a corporate social responsibility (CSR) program.
With standalone Auctions, customers will have the opportunity to purchase an auction without having the full Network for Good platform. This will allow anyone who may be interested in Network for Good a chance to experience the product. Plus, customers who need Auctions software for a single event can purchase a single auction to meet their needs. Stay tuned for more details about this new offering soon.
Continued Auctions upgrades:
In addition to offering Auctions as a standalone option, we’re introducing new features so you can better manage your auction experience. Currently, when you host an auction through our platform, you have the option to require participants to enter their credit card before bidding, which means you don’t need to chase down bidders for payment after the auction concludes.
We’re enhancing the admin dashboard to the Auctions platform, which will provide you with the most important information before, during, and after the auction. This means you will be able to quickly and easily complete tasks, generate more bidding activity during the auction, and easily communicate with your bidders.
Better fundraising features:
Finally, we plan to continue adding features to the product to make you a better fundraiser. Specifically, we want to help you more easily re-engage donors who haven’t given in the last 12 months. This will include in-product engagement paths and insights you can utilize to create effective campaigns to re-engage those lapsed donors.
We believe relationships are how things get done, and our relationships with our customers are at the heart of our solutions. We aim to continue equipping you with the tools you need to support your mission, connect the dots, and improve outcomes across communities. We look forward to continuing our journey as Bonterra, together. Learn more about how Bonterra is investing in our unified solutions to do better across the social good landscape.
Published: June 20, 2023