Rezarta joined the Network For Good family as Director of Customer Experience. She is passionate about making an impact and giving back in any way she can. Her goal is to empower nonprofits so they can “do more good” in their communities. Rezarta is a seasoned traveler and has been all around the world! In her free time, you can catch Rezarta watching The Bachelor franchise and planning her next adventure!
“I love giving back to society in any way I can. Working alongside organizations with a strong mission and positive impact in their communities remains a passion of mine.”
Q&A with Rezarta Haxhillari, Customer Experience Director
What do you do at Network for Good?
I lead our Customer Experience team, which ensures we deliver the best experience possible to all our customers. Our goal is to successfully on-board customers when they first join the Network For Good family and encourage continued engagement with our products and services throughout their journey with us. By doing so, we are helping them achieve their organizational goals that allow them to “Do More Good” in the communities they serve.
What is your experience with nonprofit organizations outside of Network for Good?
I served as an Executive Director of a nonprofit organization called The Gjergj Kastrioti Scholarship Fund for three years. I now serve on the organization’s Board of Directors. I believe this experience is very valuable for my current role at Network For Good as I have a deep understanding of the challenges some of our customers may face.
What attracts you to nonprofits?
I love giving back to society in any way I can. Working alongside organizations with a strong mission and positive impact in their communities remains a passion of mine. At Network For Good, we help thousands of nonprofits and charities daily. Consequently, we have an indirect influence on the ability to change people’s lives, which is an incredibly rewarding feeling!
What do you enjoy most about your work?
I enjoy speaking with our customers and hearing about the milestones and growth they are reaching as a result of using our products and services. I’m a proponent of adding convenience in everyday tasks. So, it’s extremely rewarding to hear when our platform makes their lives easier and helps them become successful.
What do you enjoy doing outside work?
I love to travel. In fact, I’ve visited over 40 countries! It’s gratifying to visit and learn about new cultures and historical facts unique to each country I visit. When I travel somewhere new, I visit local museums, take part in interesting attractions, and explore the restaurant scene (so much delicious food to be tried!)
Dream vacation? Not sure about a dream vacation destination, but a two-week vacation to any new country is always a good idea! During the first week I would tour the city, eat local food, listen to local music and get a sense of the area’s unique characteristics. The second week would be just a period to relax. Maybe a beach in that country? Yes, that sounds like a lovely vacation 😊
Most recent book read? I just finished “End Game” by David Baldacci and I would absolutely recommend it if you’re into fast-paced thrillers. I’m also a fan of anything written by James Patterson and John Grisham. All three write quick page-turners!
Last movie seen in movie theater? “Green Book”, an Oscar-nominated biographical comedy-drama
Theme song? “Happy” by Pharrell
Favorite color? Fuchsia
All time favorite athlete? Serena Williams